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See Settings > About product > Build
Jolla Phone: Please let us know the IMEI number of your device (found via accessing "Settings > About product" or on the type label under the battery).
Jolla Tablet: Please let us know the Serial Number of your device (found via accessing "Settings > About product" or on package label).
Username, please - not email address.
The order number of Jolla Shop (shop.jolla.com) you can find in the confirmation message (e-mail) sent to you.
In case of Sailfish X licence it is called "Purchase ID".