Customer Service
Sailfish X
Jolla Tablet - For Indiegogo contributors and Jolla Tablet Pre-Order customers
Order issues
- Cancelling an order
- I'm not able to sign in to the online shop with my Jolla account - What's wrong?
- How do I log in to the webshop?
- How Do I Cancel My 100 Euro Pre-Order?
- I have not received my order confirmation
- When can I buy Jolla in my country?
Payment issues
Shipping and Delivery
Packing instruction for sending in or returning Jolla device
- Packing instruction for sending in or returning Jolla Tablet
- How to pack Jolla Phone if you don't have the original sales pack
- Packing instruction for sending in or returning Jolla Phone
- How to pack the transceiver if you don't have the original sales box
- Packing instruction for sending in or returning transceiver
Webshop
All FAQ's
Jolla Service and Support
Return Policy: EU, Norway, Switzerland
Information for Jolla Tablet Campaign Contributors [July 2015]
- Jolla Tablet - the next steps FAQ
- FAQ - Jolla Tablet Indiegogo Campaign 2 (Jan-Mar 2015)
- How do I update my contact information?
- Confirming your delivery address & changing the delivery time
- Cancellations & Refunds
- Shipping Regions and Limitations