Reinstalling Sailfish X

Jolla Care -

 

In the case of severe problems with Xperia and Sailfish X, it may turn out best to reinstall Sailfish OS to the device. This article briefly explains how to do it. We assume here that you have installed Sailfish with your computer previously, i.e., the setup exists.

 

Depending on the problems observed on Xperia X, Xperia XA2, Xperia 10 or Xperia 10 II, it may be enough or necessary to reinstall ("reflash") Sailfish OS to it. However, if your Xperia cannot use the services of the cellular network properly (or at all), then it may be necessary to revert the device back to Android first -- see this article.

 

NOTE 1: Reinstalling Sailfish OS means that all data in the device memory will be deleted. Only the SD and SIM cards remain untouched.

NOTE 2: We recommend that you reinstall Sailfish rather than perform the device reset as in this way your phone will get the latest OS version directly. Therefore, follow this article.

 

 


CONTENTS

 

Installing Sailfish OS again to Xperia X, XA2, 10 or 10 II

Step 1: Get the latest Sailfish OS release

Step 2: Get the Sony binary file

Step 3: Install the OS to the phone

For your reference



Installing Sailfish OS again to Xperia X, XA2, 10 or 10 II

Installing Sailfish can be done with Windows, Linux or Mac computers. In the next chapters (and below), we have pointers to our official Sailfish X instructions (which vary a bit on each computer OS).



Step 1: Get the latest Sailfish OS release

Make sure you have the latest available Sailfish OS ( <-- that is the link to release notes) version downloaded to your computer and that the Sailfish image variant is the correct one for your phone model. You can check the model by pulling out a white label from the SIM card slot on some models, listing the info (e.g. H3113 or I4213). Other ways to check the model are the sales box label and the phone menus.

The latest (and only the latest) Sailfish OS image (i.e., the installable files) is always available in this repository and can be downloaded from there and unzipped. Please sign in to this service by using the same Jolla account that you used for buying the Sailfish X license.

Check that the contents of your Sailfish OS directory are similar to that in the pictures below (find the one best matching your phone). Note that the "SW_binaries_for" files are different for different product categories.

 

 

Picture A: Correct contents of Sailfish X install directory of Xperia X - an example.

XperiaX-flashing.png

 

Picture B: Correct contents of Sailfish X install directory of Xperia XA2 - an example.

XperiaXA2-flashing.png

Picture C: Correct contents of Sailfish X install directory of Xperia 10 - an example

Xperia10-flashing.png

Picture D: Correct contents of Sailfish X install directory of Xperia 10 II - an example

Xperia10ii-flashing.png



Step 2: Get the Sony binary file

In particular, check that you have the file by the name "SW_binaries_for_Xperia_Android*.img" there. If missing, follow the instructions applicable to your phone model and computer type. You will need to look at chapter 5.

In brief, you are to download a zip file from a given location and then unzip the file (yielding a .img file) to the same folder as was used in Step #1 above.

 

PHONE


INSTRUCTIONS BY COMPUTER TYPE:
SEE CHAPTER 5

 

BINARY FILE
Xperia X Windows Linux Mac SW_binaries_for_Xperia_AOSP_M_MR1_3.10_v13_loire.img
Xperia XA2 Windows Linux Mac SW_binaries_for_Xperia_Android_8.1.6.4_r1_v16_nile.img
Xperia 10 Windows Linux

Mac

SW_binaries_for_Xperia_Android_9.0_2.3.2_v9_ganges.img

Xperia 10 II Windows Linux Mac SW_binaries_for_Xperia_Android_10.0.7.1_r1_v12b_seine.img
(future)        



Step 3: Install the OS to the phone

Install ("flash") Sailfish OS  to your Xperia. Please note that since you are installing Sailfish again, there is no need to unlock the bootloader anymore but just run the flashing script in your Sailfish installation folder. 

Follow the instructions applicable to your phone model and computer type. At hs point, you will need to follow the instructions of one chapter only.

 

PHONE


FLASHING INSTRUCTIONS
BY COMPUTER TYPE

 

CHAPTER
Xperia X Windows Linux Mac 6
Xperia XA2 Windows Linux Mac 6
Xperia 10 Windows Linux

Mac

8

Xperia 10 II Windows Linux Mac 8
(future)        

 

When connecting the USB data cable press the Volume UP button of the phone. Then, you must see the BLUE light lit (if green, disconnect, reconnect and try again) on the phone.

 

 



For your reference

After you have completed the flashing, the printout similar to that shown in the PDF file Windows or PDF file Linux should appear on your computer screen (Sailfish OS version ID will be different as time goes on). These example printouts are related to Xperia 10 II.

 

 

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