Opt-in upgrade Uitukka

Jolla Care -


Release name: SailfishOS and Uitukka (also known as "Update 9")

Release date: 2014-10-23

Download size: ~300MB


Dear users,

We left for our summer break with the thought of migrating SailfishOS to Qt5.2 and bringing it to your devices during September. While we did manage to successfully upgrade to Qt5.2, it took quite long to stabilize the software stack. Now, after 13 internal release candidates, we believe that it is best to make this SailfishOS update available to our developers and "bleeding edge users" instead of delaying it further.

Uitukka is an opt-in release, meaning you will not receive update notifications unless you willingly sign up to receive this OS update. Please read the following carefully before signing up, the instructions on how to sign up are available in chapter "Why should you consider signing up for this update".

Why should you be careful to sign up?

  • You will not be able to rollback to Update 8, should you wish to. NOTE: You will still receive the notification for updating to even after a device reset, because the opt-in is tied to your device IMEI number.
  • This update is not mature enough to be delivered as a public release to everyone. It has many improvements, though. We are working towards a stable release.
  • The system's handling of out of memory (OOM) conditions still needs some work, meaning
    • The device can behave sluggishly when it is low in memory. This can cause annoyances during heavy daily use of your Jolla. A reboot makes things better, but we understand that this is not something our users want to do frequently.
    • Common tasks like answering calls, opening notifications, multitasking, switching between apps etc can take tens or hundreds of milliseconds to operate in low memory conditions. For a smooth operation, the OS needs to makes sure that the memory is never critically low.
    • Communication between Sailfish apps and background processes (daemons) can take longer when the system is swapping in low memory conditions. This is experienced as stutter in the UI and in extreme cases, it can freeze the UI completely.

Why should you consider signing up for this update?

  • This update does bring in many new features and a lot of bug fixes across the OS as indicated in the next section despite the afore mentioned performance issues in low memory conditions.
  • Developers will largely benefit from upgrading to this version as it will provide a chance to test their apps against Qt5.2 and the dialog changes communicated earlier. Corresponding SDK release will be available early next week (44).

Therefore, if you are a developer or a user willing to forgive performance hiccups, we welcome you to sign up for this opt-in release by sending an email to

Make sure that the From address used is the one matching your Jolla account. The content of the email does not matter. After processing your email (which may take about 20 minutes), you should get an update notification and be able to install the release like any regular update.
-You can check your email address by logging in here: https://account.jolla.com/registration/login/.

If you do not seem to get the update notification after 20 minutes please restart your phone and seek for updates at Settings > System > Sailfish OS update.


What's new

  • New overlays for Maps - satellite, car (daylight mode), transit (public transport) and night mode
  • Quicker access to favorite places on Maps
  • Search for media, albums and artists in Media player via 'Search' pulley menu item in the different views
  • Finer control to enable/disable AGPS assistance for obtaining location fix via 'Faster position lock' option in Settings > System > Location
  • Automatically save draft emails on page exit
  • Accounts framework has undergone a fair amount of unification, making the account setup process more user friendly
    - Fruux, Memotoo and Yahoo! now available as separate provider accounts in the 'Add accounts' page.
  • Copy unsaved numbers from call log via context menu
  • CardDAV support for Fruux and Memotoo service providers (experimental)
  • Browser engine updated to Gecko 31 to improve compatibility with various web sites and improving scrolling performance
  • Kazakh keyboard layout now available
  • Perform general maintenance tasks such as cleaning up backup storage to free space, restarting network connectivity, android runtime etc via Sailfish Utilities app available in Jolla Store.
    - Once installed, you can access it via Settings > System > Utilities.

UI interaction changes

  • Hierarchy indicator at the top left corner of the view replaced by a single indicator trailing off the edge of the view
  • In accounts settings view, changes made are immediately saved.
    • Previously, an explicit user action (pressing 'Accept') was required.
  • App dialogs are now visually separated from normal app pages by having accept and cancel buttons from the page area to a persistent header.

Fetch the update

This is a huge update given that this brings in Qt5.2. Ensure that you have enough disk space before attempting to upgrade. More information on the possible upgrade issues and workarounds is available in the known issues section below.


  • You have read chapter "Known issues" in the end of this article.
  • Working Jolla account configured on your device
  • Charger connected
  • Device connected to WLAN or mobile data network
  • You have atleast 1.5 GB of free disk space on your device. Check that the upper figure in the circle of menu page Settings > System > About product is 12.2 GB or lower. Preferably it should be less than 10 GB.
  • You have made a backup of your data in the phone and copied the backup to an SD card to keep it safe. See the instructions here.

If you are unable to successfully configure the account, please visit account.jolla.com and try to reset your password.

Users running software version <

If your device is running software version lower than and have WareHouse app installed (i.e you are using OpenRepos), disable all openrepo repositories before attempting to upgrade your device. Else, you risk breaking the device. Read important-steps-to-do-before-updating and how-to-disable-openrepos-repositories posts for more information.

Update the software

If your Jolla is connected to internet, an OS update notification should pop up shortly. If you just can't wait, you can manually trigger an OS update check as follows:

  • Open Settings app
  • Go to System > Sailfish OS updates
  • Pull down the pulley menu and select 'Check for update'
  • Once an OS update notification is received, tap on it and follow the instructions.

Do not reboot the device while the OS update installation is in progress. The process takes up to 10 minutes. During the update, the device screen might blank out. You can awaken the display by a short press on the power key to monitor the progress. When the upgrade has completed successfully, you will see the LED light up red before the device restarts.

In rare circumstances, you may have to try a second time to get through the update successfully.

View detailed instructions in Jolla Customer Care support articles at Zendesk.

Highlights of improvements

Memory handling

  • The low memory killer is now properly killing Android applications according to their set priority
  • In addition to that, certain thresholds for when memory killer should kick in has been added.

Lock screen

  • Attempting to view events (via swipe-up gesture on the lock screen) while the device is locked now brings up the device lock keypad to allow unlocking the device.

Events view

  • Notification icon handing improved to display a separate error icon if the intended icon could not be loaded for some reason.


  • Checks for duplicate Twitter, Facebook and Google accounts before saving a newly configured account
    • Note: Duplication detection can be done only with newly created Facebook accounts. Therefore, if you have a Facebook account already configured prior to this release, it will not be checked as possible duplicate while creating a new Facebook account
  • Main accounts list now displays account description and username
    • Previously, it displayed account's provider and description
  • 'Add accounts' page now lists generic accounts separate from named providers (like Facebook, Google, Twitter, Microsoft Exchange)
  • Account setup flow now operates on single selection enabling users to setup one account at a time
    • Previously, it supported multi selection of accounts with each account having a different view/option, thus making the account setup flow complex
  • Easily sync Microsoft Exchange account via the context menu option on account list view or via the pulley menu item in the Exchange account settings view
  • Google account setup view now indicates to the user that Mail app is required to use Gmail
  • Configured Jolla account cannot be disabled anymore (but it can be completely removed)
  • Sync options under Google and Microsoft Exchange accounts are now listed in the same order
  • Disabling touch screen vibration no longer disables call vibration
  • Changing developer mode password shows up lock code dialog and asks for entering the lock code
  • Enabling Remote connection (SSH) in developer mode no longer requires a reboot for it to work.



  • Easily copy unsaved number from call log via 'Copy' context menu option
    • Note: this option is only available for unsaved numbers
  • DTMF tones are now played at 50% of the max volume. While on a voice call, it follows the voice call volume.
  • Changing a call barring option now displays a more coherant message "Enter a call barring code" (was previously "Enter PIN code")
  • Disable all call barring settings in one go via the 'Disable all' pulley menu option
  • Display close icon (arrowhead down) on keyboard enter key on empty call forwarding fields
  • Emergency calls are now made to the GSM standard number 112 unless the user has dialled a different number. The GSM network will route the call as required in each country (where local emergency numbers are in use).


  • The list of saved WLAN networks are now sorted by last seen. Currently connected AP is always listed at the top of the saved networks list
  • While on roaming in GSM network, the operator name is now displayed under mobile data settings.
  • When internet sharing option is enabled, you can no longer edit it's settings.
  • Internet sharing settings requires a password that it at least 8 characters long
  • Fix to WLAN disconnect issue while roaming due to RSN IE mismatch (Robust Secure Network Information Element)
  • Maximum transmission unit (MTU) of Internet interface for mobile data was downsized to 1280 bytes as some networks do not support big MTU's but drop them. This change may help in cases where mobile data connection does not work reliably or at all.
  • 'Problem with connection' error banners now display connection type icon to indicate the type of connection having issues.


  • Expands the background fill on the last row of the alphabetical grid to improve visuals
  • Allows contact to be saved with only company name (previously mandated either first/last name or nickname)
  • Improves link/unlink behaviour w.r.t remorse timers
  • Keyboard now automatically hides when the list of search results is scrolled.


  • Phone no longer shuts down when connected to the charger while hitting the shutdown limit (0-2%)
  • When the phone is off and the battery is nearly empty (0-2%), connecting the charger now displays the battery percentage in red and provides vibra feedback when the user tries to power on the device by pressing the power key
  • Smoother bootup animations when the device boots up from act dead mode.


  • Improved address search from People app using geocoder.


  • Improved landscape view of received MMS.

First time user experience

  • Additional hints added to accounts settings, figure out where else
  • Simplified startup wizard flow.


  • Characters ž (U+017E) and Ž (U+017D) added in the pop-up of character "z" in the Finnish keyboard layout
  • With Pinyin input, spacebar now accepts the first candidate only if the user has started writing a new word
    -Previously, spacebar always accepted the first candidate.


  • Email composer view now displays bottom-up pulley menu only when the user has typed in a lot of content in the message body
  • Fixes issue where sending an image via email lost the file extension of the image
  • Fixes issue where thunderbird mail client on desktop did not display notes shared via email from Jolla phone.

UI components

  • People picker now has search field always visible
  • Updates signal strength status icons
  • Updates duration label to m:ss for <10 min and mm:ss for >10 min
  • New detail item component available for detail and value label pair
  • Allows re-opening keyboard when tapping already focused text field
  • Allow count-specific localization of component picker multi-selection title
  • Fixes issue where slider component handle disappears and cannot get activated again
  • Unifies button and list item press effects across SailfishOS apps.


  • Displays attendee information in event details view
  • Fixes the issue of a calendar event going to the next day when creating it after 23:00.

Android runtime

  • Adds network provider support for GPS service, i.e. Andoid apps have Assisted GPS available now
  • Sending a mail from android apps now passes email parameters such as subject, body etc to the native mail application
  • Improves handling out of memory conditions
  • Timezone in Android apps now follows the native settings
  • openssl upgraded to version 1.0.1h
  • Fixes CVE-2014-3100 vulnerability.

Known issues

OS update process

  • Currently, checks on available disk space happens very late during the OS upgrade process and will fail in the installation phase if the disk space is low. No error notification is triggered at this point, instead, the installation phase finishes almost immediately and the device reboots. Should this happen, free some disk space and try to install the OS update again.
  • OS update may fail due to some other reasons too, for example it may have installed some packages from the new release and still have something left from the old. If your phone can boot up, you can try to recover by doing the following:
    • Delete the file os-info as below:
      rm -rf /home/nemo/.cache/store-client/os-info
    • Stop the store-client process
      pkill store-client
    • Reopen Settings app, check for updates again and attempt to install the OS update again
    If the phone does not boot up fully, you can attempt to recover the device using the Recovery Mode:
    • Select option #4 “Shell” . It opens up a “command line” for issuing Linux commands to the phone.
    • Type the commands 
      mkdir -p  /mnt/home
      mount  -o  subvol=@home  /dev/mmcblk0p28 /mnt/home
      rm -rf /mnt/home/nemo/.cache/store-client/os-info
    • Type  exit  to leave the Shell.
    • Take option #6 “Exit” in the R.M. menu.
    • Disconnect USB cable
    • Detach the battery from the phone
    • Attach the battery
    • Try to turn the phone on
    • Visit Settings > System > Sailfish OS updates and download Uitukka again.
  • We have also noted that if the OS update is attempted while there is long queue of installation of apps from the Store, the system may end up in mixes state (for e.g. select all the apps from startup wizard, and start the system update already while the apps are being installed).
    • In such cases, the OS update appears to be stalled, however it is just waiting for the installations to complete before attempting to upgrade the OS. Just wait patiently, the worst thing to do here is to reboot the device!


  • calDAV and cardDAV services are in experimental stage. You may face issues with certain service providers, in which case, please report it in t.j.c. We'll take a look and try to sort it out.
  • Device can get sluggish when it runs out of memory. In such cases, close your open apps to recover from the situation.
  • At times, the presence status is as displayed offline even though the accounts are online. In such situations, the UI does not allow the status to be changed to online again.
  • Occasionally, certain hidden WiFi networks may not be displayed in scanned results.
  • Mobile data counters do not display correct values while on roaming.
  • It may take several seconds before recent contacts list is displayed in People app.
  • Photos and videos deleted from Gallery may still remain visible in the Camera roll.

Highlights of bug fixes

See the bug list here.


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