The Other Half FAQ

Jolla -

1. Where can I get one?

Currently, you can purchase The Other Half smart covers from Jolla Shop. We deliver to EU countries, Switzerland and Norway.

2. What colours of The Other Half are available for purchase?

At the moment you can get The Other Half in Keira Black, Aloe, and Poppy Red. When you buy Jolla, it comes with the white The Other Half. We also have a very special Limited Edition The Other Half in Poppy Red, which is available for the pre-order customers. More colours will become available in due course.

3. What content is there in The Other Half?

The Other Half packs a unique ambience with custom tones, wallpapers and more. Please refer to this link for detailed content listing.

4. How many The Other Half smart covers can I order at one time?

Currently you can order 10 The Other Half covers in each colour, but if you'd like to have more, drop us a line at and we'll help you out.

5. Can someone else use my The Other Half smart cover?

The Other Half works with all Jolla smartphones. The Other Half fits your Jolla perfectly, without altering its dimensions. The exclusive ambience, that your The Other Half is packed with, is available to all users who attach The Other Half to their Jolla smartphones.

You need to have an active Jolla account to access The Other Half ambience.

6. How do I use The Other Half?

See these instructions for further information on how to use The Other Half.

7. Help! My The Other Half won't work?

Switch off your Jolla and remove and reattach The Other Half. Switch your Jolla back on. Now your Jolla should recognize The Other Half. You will be prompted to install the ambience pack. To install the ambience pack you should have a working internet connection and an active Jolla account.

If there's a message on your Jolla saying "The Other Half is already in use" please read this article..

If you can't resolve an issue related to your TOH, please submit a support request.

8. I want to return my The Other Half, what do I do?

Please check our return policy

9. I want to create my own version of The Other Half. Where do I start?

Check out The Other Half Developer Kit


If you can't find a solution for your problem in this FAQ, please submit a support request.

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