Cancelling an order

Jolla -

Once you placed an order at the Jolla Online Shop we start processing it immediately and it takes us 1 to 2 days to prepare it for shipping. If you change your mind and would like to cancel the order, Jolla Service and Support can assist you as long as the order hasn’t been shipped yet. You can check the order status under your Jolla Online Shop account.

Please notify us about your wish to cancel as soon as possible by submitting an order cancellation request to Jolla Service & Support 

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