How do I make a backup and restore it?

Yigit Ucak -

CONTENTS

1. Creating & saving a backup to a memory card

2. Restoring a backup from a memory card

3. Creating & saving a backup to cloud

a. Taking a cloud-based backup

b. Restoring your cloud-based backup

 

Before you use backup/restore, please bear in mind that the backup utility cannot save all data on your device:

1) The backup utility of Sailfish OS does not save the OS updates, installed applications (neither Sailfish nor Android), application data of Android apps, music files, email messages nor the settings in Settings menu to the backup.

The following items are backed up:

Accounts: your configured accounts.
Note: you will probably have to re-login to them.

Browser: your browser bookmarks & tabs.
Note: NOT your saved passwords

Gallery: photos and images in Gallery.
Note: Images saved by Android applications will NOT be backed up. Files in other folders, such as Downloads will NOT be backed up!
Note: Images and videos are NOT backed up with the cloud service!

Playlists: your playlists from the Media application.
Note: NOT your music files

Messages: your SMS and IM messages.
Note: NOT the attachments (ie. media files) of MMS messages

Calendar: your calendar entries in the Calendar app.

Notes: your notes created with the Notes application.
Note: Restoring notes from backup always overwrites pre-existing notes in device

People: your local contacts.
Note: Any data from cloud services (Google, Facebook) will NOT be backed up

Phone: Call log.

Items outside of this list are NOT backed up!

2) If you are performing a backup because you intend to do a device reset (reset device to factory settings), please note that:

ALL DATA in the device will be wiped out; however, the data on the memory card remains intact.

Proceed in this order to restore your system after the reset:

1. First install all system updates until you are in the latest Sailfish OS version again.
2. Then install all your applications again and add your accounts.

3. Restore the backup only now.

 

1. Creating & saving a backup to a memory card

1. Turn your device off.

2. Insert a memory card to the device. It should be formatted to vFAT32. The capacity shall not exceed 32 Gigabytes.

3. Turn device on (it is always good to restart the device before taking a backup).

4. Open Settings and select Backup

5. Tap on “Back up data to” and select “Memory card”. Tap “Back up” and proceed when you are ready to begin. Your backup will be saved automatically to the memory card after the process.

  

 

6. The backup process may take a while depending on the amount of data on your device.

7. When you see the smiling face on your screen, that means the backup process is complete and your backup has been successfully copied to the memory card.

  

 

2. Restoring a backup from a memory card

1. Open Settings and select Backup.

2. On the “Restore device” section you can choose the location from which your backed up data will be restored. Tap on “Restore data from” and select “Memory card”, if not already selected.

 

3. Now you can see the most recent backup listed, which is also the one to be restored. Tap on “Restore” and proceed to the next screen. The progress may take a while depending on the amount of data to be restored.

 

4. Once you see the smiling face on your screen, that means the restore process has been completed successfully.

  

 

5. Restart your device.

NOTE: If you restore a backup, but suspect that not everything was restored, please restore the backup again. To restore a backup manually, please see the instructions below.


Sometimes restoring a backup may fail, and it is likely due to corruption of the backup file or there not being enough space on your device memory:

Please try to ensure, that you have a lot of space in your device memory before restoring the backup.

 

3. Creating & saving a backup to cloud

Besides keeping your backup data on a memory card, you may also save your backup to a cloud service, such as Dropbox or OneDrive. In order to use this option, first you need to add your Dropbox and/or OneDrive account from Settings > Accounts. This will ensure that the cloud service you signed up for is available as a backup location under Settings > Backup.

Back up and restore process is similar for both services. Below you will see the instructions for Dropbox as an example.

NOTE: Gallery photos and videos are not saved to cloud backups.

 

a. Taking a cloud-based backup:

1. Open Settings and select Backup

2. Tap on “Backup data to” and select “Dropbox”.

3. Tap “Backup” and proceed when you are ready to begin.

  

 

4. At the end of the process your backup should be successfully uploaded to Dropbox.

  

 

b. Restoring your cloud-based backup:

1. Go to Settings and select Backup.

2. Tap on “Restore data from” and select Dropbox from the list.

 

3. Now you can see the most recent backup listed, which is also the one to be restored. Tap on “Restore” and proceed to the next screen. The progress may take a while depending on the amount of data to be restored.

 

4. Just like after the backup process, the smiling face on your screen means the restore process has been completed successfully.

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