How do I transfer files between a Mac and my Jolla?

Jolla Service and Support -

Transferring data over a USB connection

Due to OS X not supporting MTP (media transfer protocol - easy access to the device contents over USB is not possible at the moment.

This is a known issue and Jolla is working on a solution. There is no solid plan of implementation, but once known, we will publish it.

There are some commercial solutions available like SyncMate. It is good to read this artcile about MTP drivers for Mac. Jolla cannot however guarantee that these solutions would make the connection between your Mac and Jolla work.

Transferring files via SD card to/from Mac

It is possible to insert a micro SD card to Jolla and then move files from the phone memory to the SD card. Transfer the file using File Browser app, available in Jolla Store. Once done, take the SD card and connect it to your Mac computer and read the files in the SD card.

In the opposite direction, copy files from Mac to the SD card. Then insert the card to Jolla.

This article describes what kind of SD cards and file formats SailifshOS supports.

Transferring files by using a cloud-based service such as Dropbox

Your Mac supports the integration of cloud based services such as Dropbox into your Finder –application. This way you can easily sync media files (or any files) from your Mac into your cloud-storage, and then download the media on your Jolla.

Dropbox will be the example service used here, but there are several other services available and we encourage that you try to use one that you are most familiar with.

* An account in a cloud based file-storing service, and a possible client app downloaded and configured on your computer.

On your computer:

1. Upload the file(s) to your web-storage service. You can do it using the app on your computer or possibly through a web-interface ( for Dropbox users).

On your Jolla:
1. Open the Jolla browser, and browse to
2. Scroll down the page until in the bottom left corner you see the option to switch to Desktop view.
3. Find your media file(s) inside your Dropbox and download it.
4. To see the status of the file transfer you can check in Settings > System > Transfers
5. Your music files will now show up in the Media app and your videos and photos in the Gallery application.
6. If you wish to manage these media files on your device, browse to Downloads with the File Browser application.

Note: at the time of writing this article, there are some promising up-and-coming Dropbox clients in the Jolla Store, and we expect our resourceful community members will come up with apps for more services. Be sure to check them out as well as an alternative to this method!

Transferring files over Bluetooth

Bluetooth is a wireless and fairly hassle-free way of transferring data, but it is quite slow. Therefore this method is recommended for cases where you are transferring only a moderate amount of files, or files that are quite small in size (for eg. single songs, single photos etc.).

1. Enable Bluetooth on your Mac.

2. On your Jolla, tap on Settings > System:

  • Under the ‘Connectivity’ headline; tap on ‘Bluetooth’
  • Tap the globe to switch on Bluetooth
  • On the Bluetooth page of your Jolla; Pull down and tap on 'search for devices'
  • You can now see a list  of  all devices you can connect to; choose your Mac from this list 
  • Your Jolla and Mac will now ask you ‘accept’ the connection
  • You should now be able to connect with your Mac.

3. On your Mac:

  • Click on the Bluetooth icon in the menu bar and clock 'Send File to device'
  • Select the file(s) you wish to send to your Jolla and press 'send'
  • Transfers will now begin. Every Bluetooth transfer will have to be accepted separately on your Jolla.
  • Your music files will now show up in the Media app of your device and photos and videos in the Gallery application.


Using Android's support software

Another option is to install support for over-the-USB files transfer for Android phones on your Mac.

Please visit this site:

This method hasn't been verified by Jolla, so please use this method at your own risk.


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