How do I connect to a WLAN network?

Jolla Care -


Please consider reading our renewed help article about Internet connections. It has some guidance for WLAN connections, too.


Before connecting to a WLAN network, you must know at least  the following details:

  • The name of the network (a.k.a. SSID) you are connecting to
  • The possible password of the network

Note that a typical distance to connect to a WLAN network is 10 to 30 meters. A concrete or tile wall between your device and the WLAN access point (WLAN device) could easily block the connection.

Sailfish OS supports the following encryption methods:

  • WEP
  • WPA/WPA2 PSK (WPA/WPA2-Personal).
  • WPA-EAP (WPA/WPA2-Enterprise).


Connecting to a WLAN network

  • Tap on 'Settings' icon-launcher-settings.png

  • Tap on ‘WLAN’.  A new page appears. The lower part of the page shows 'Saved networks', i.e. previously used WLAN networks, if any. Note that all of these networks may not be available at your current location.
  • If the switch light in front of 'WLAN' (near top left corner) is not lit, tap 'WLAN' to turn it on.

a) Selecting a previously used network

  • If one of the 'Saved networks' is available and if the switch light in front of it is lit (meaning: network enabled, please seek for it), then Sailfish will automatically connect to that network (to the strongest of them, if several).
    - This can also be done by tapping the WLAN icon in Top Menu (Sailfish 3).
  • The connected network gets a different colour. Word 'Connected' appears underneath the name of the network.
  • If none of the 'Saved networks' is enabled and available, or if there are no saved networks, then proceed to chapter b) below.

b) Searching for new networks

  • Pull down the menu and take ‘Connect to Internet’ 
  • You will see all available WLAN networks your Sailfish device finds.
  • It is also possible to manually configure a new network with 'Add network' (only for users with good command of WLAN technologies)
  • Choose the network you want to connect to by tapping it. Insert a password if requested. Slide the display upwards and tap 'Connect', or tap the double arrowhead key at the bottom right corner.
  • The connected network gets a different colour. Word 'Connected' appears underneath the name of the network.


Solving problems with WLAN networks

Please read our article on WLAN troubleshooting.




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