Changing shipping address

Helleke -

If you notice that there is a mistake in your shipping address, please let us know as soon as possible by submitting a request for Jolla Service and Support and we will make the correction. We start processing new orders right away and it takes us 1 to 2 days to prepare them for shipping, therefore we may not be able to make the change in time before the order is shipped.

If you need to change the shipping address after the order is already shipped, we advise you to contact the courier directly and notify them about the mistake in your shipping address. You can find out which courier is making the delivery from the shipping confirmation email that we send you when the order is dispatched.

Please submit a request to Jolla Service & Support


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