Resetting oFono settings to make mobile data work

Jolla Care -

It may be that it is not possible to turn mobile data on by tapping the top most item in Settings > Mobile networks. The following tricks may be of help. 

Before that, try using the oFono Logger approach.

Trick #1

1.  Swipe to the Events view
2. Tap on "Connect to Internet"
3. Tap on the SIM icon (having the name of your mobile operator under it).
If we are lucky, this would turn the light above mobile data icon on.

Trick #2

1. Turn Flight Mode ON in Settings. Wait for a couple of minutes.
2. Turn Flight Mode OFF.
3. Try to turn mobile internet ON in Settings > Mobile networks.

Trick #3

Let's use the developer mode - this help article explains how to enable and disable the Developer mode.
Developer mode makes access deeper to Sailfish OS possible by allowing you to get the super-user rights ("root" rights). Also it installs the Terminal app to the device.

1. Enable developer mode (if not enabled)
2. Open Terminal app
3. Give the following commands to reset your SIM-related settings (be sure to type the lines above *exactly* as they are):

devel-su
systemctl stop ofono

rm -rf /var/lib/ofono/*
reboot

The last command makes your phone restart.
Try enabling the mobile internet now.

 

 

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