The instructions in this article are meant for situations where the device no longer functions normally, and the Command Line is required to attempt to salvage data from the device.
There is no guarantee that following these instructions will lead to successfully saving data.
If your device is in a normal state, i.e. functional, then use the Backup utility described here.
If you are unsure about following these instructions, you may contact us and explain your situation.
Transferring individual files or folders to the Memory Card
Enter the Recovery Mode (read this article if you do not know how).
Select option #3 "Shell".
At the shell give the commands to create some mountpoints which make copying from your Jolla C to SD card easier. This works for the default memory arrangement in Jolla C devices (i.e., you have not created any partitions yourself, etc.). It is also assumed that you have formatted the SD card to FAT32.
mkdir -p /mysd
mkdir -p /myhome
mount /dev/mmcblk1p1 /mysd
mount /dev/sailfish/home /myhome
Now check what you have on the device (the following lines are examples):
ls -l /myhome/nemo/Documents/*
ls -l /myhome/nemo/Downloads/*
ls -l /myhome/nemo/Music/*
ls -l /myhome/nemo/Pictures/*
ls -l /myhome/nemo/Recordings/*
ls -l /myhome/nemo/Videos/*
Let's make the necessary folders on the SD card:
Then, copy your data from the device to memory card (the following lines are examples):
cp -r /myhome/nemo/Documents/* /mysd/MyDocs
cp -r /myhome/nemo/Downloads/* /mysd/MyDownloads
cp -r /myhome/nemo/Music/* /mysd/MyMusic
cp -r /myhome/nemo/Pictures/* /mysd/MyPics
cp -r /myhome/nemo/Recordings/* /mysd/MyRecordings
cp -r /myhome/nemo/Videos/* /mysd/MyVideos
We recommend deleting the copied files from the device memory to make space there.
This is important if your device cannot boot up any more (the following lines are examples):
rm -rf /myhome/nemo/Documents/*
rm -rf /myhome/nemo/Downloads/*
rm -rf /myhome/nemo/Music/*
rm -rf /myhome/nemo/Pictures/*
rm -rf /myhome/nemo/Videos/*
Once you have copied everything valuable:
exit # to leave the shell and return to Recovery Mode menu
Select #6 to exit the Recovery Mode.
Detach the USB cable and remove the battery. Then, reinsert the battery and power on your Jolla C device.